1. Introduction
Welcome to PlayHuntStore. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase products from our store.
2. Information We Collect
a) Information You Provide
- Full name
- Email address
- Phone number
- Shipping and billing addresses (for physical game orders or merchandise)
- Payment information (processed securely by our payment providers)
- Any content or messages you submit through contact forms
b) Automatically Collected Information
When you visit PlayHuntStore, we may automatically collect certain information, such as:
- IP address
- Browser type and version
- Pages you visit
- Date and time of your visit
- Device type, operating system, and referring URL
- Interaction with the website and shopping cart
3. How We Use Your Information
We may use the collected information for the following purposes:
- To process transactions and fulfill orders
- To deliver digital game keys and codes
- To respond to customer service requests or inquiries
- To send important updates, offers, or newsletters (if subscribed)
- To improve the user experience and functionality of our website
- To prevent fraud and monitor website security
- To comply with legal obligations and resolve disputes
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and understand user behavior. You can manage your cookie preferences via your browser settings. For more details, please refer to our Cookie Policy.
5. Sharing Your Information
We do not sell or rent your personal data. We may share your information in the following circumstances:
- With service providers and vendors (e.g., payment processors, hosting providers, game key suppliers)
- When required by law or in response to legal requests
- In the event of a business transfer, merger, or acquisition
- With third-party partners for analytics or affiliate tracking purposes (non-identifiable data)
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, or to comply with legal, accounting, or reporting requirements. Transaction records are kept for a minimum of 7 years for tax and legal compliance.
7. Your Data Rights (Australia & International)
Under applicable privacy laws, including the Australian Privacy Act and GDPR (for EU customers), you have the following rights:
- Right to access – Request a copy of the personal data we hold about you
- Right to rectification – Correct any inaccurate or incomplete data
- Right to erasure – Request that we delete your data under certain conditions
- Right to restrict processing – Limit the way we use your data
- Right to data portability – Receive your data in a machine-readable format
- Right to object – Object to our use of your data for direct marketing or legitimate interests
To exercise your rights, please contact us at: privacy@playhuntstore.com
8. Third-Party Websites
Our site may contain links to third-party websites, including game platforms (Steam, Epic Games, PlayStation Network, Xbox Live, Nintendo eShop) and payment providers. We are not responsible for their privacy practices, content, or services. Please review the privacy policies of any third-party websites you visit.
9. Children's Privacy
We do not knowingly collect or solicit data from individuals under the age of 18 without parental consent. Many games sold on our platform may have age restrictions. If we learn we have collected personal information from a child without proper consent, we will delete it immediately. If you believe we might have information about a child, please contact us promptly.
10. Data Security
We take data security seriously and use reasonable technical and organizational measures to protect your personal data, including:
- SSL/TLS encryption for data transmission
- Secure payment processing through PCI-DSS compliant providers
- Regular security audits and monitoring
- Access controls and authentication measures
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Updates to This Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your data, please contact:
PlayHuntStore
Email: privacy@playhuntstore.com
Phone: +61 2 9234 5678
Address: 123 George Street, Sydney NSW 2000, Australia
Website: playhuntstore.com